Itunes not working on windows 7 64 bit2/20/2023 In fact, when you connect the iPhone on Windows 7, 8 or 10, you receive the following error message: "Windows encountered a problem installing the driver software for your device".Īs a result of that problem, the "Apple Mobile Device USB Driver" is displayed with a yellow sign (exclamation point) or with a question mark in Windows Device Manager, your iPhone device is not listed in Windows File Explorer and iTunes application cannot recognize your iPhone device. The problem is old: The iPhone is not recognized properly in Windows (Device Manager) or in iTunes application.
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